The vast majority of customers don’t leave reviews. They don’t offer feedback. There’s a wide variety of reasons but it really comes down to a few common barriers. So, how do you get more customers to... ...more
Reputation Management
November 23, 1707•10 min read
Unlock the power of customer testimonials to boost credibility and conversion rates in today's competitive business landscape. Learn how positive feedback from satisfied customers can instill confiden... ...more
Reputation Management
January 21, 1696•6 min read
Many businesses, when they hear a mistake has been made on their part, try to avoid the issue and hope it goes away, but ignoring the problem will never fix it. When you admit mistakes, customers may ... ...more
Reputation Management
May 04, 1682•5 min read
Word Of Mouth Business Has Changed Drastically Over The Last Few Years ...more
Reputation Management
April 22, 1682•3 min read
No one likes to get negative reviews. They are bad for your online reputation and often drive potential customers and profit away. It may be tempting to ignore them or send a heated reply, but neither... ...more
Reputation Management
October 16, 1681•9 min read
The difference between reviews and testimonials is subtle, but the way companies use them can have a great impact on traffic to their business and sales. Learn the similarities and the differences and... ...more
Reputation Management
November 05, 1679•5 min read
Word-of-mouth marketing is considered the most valuable form of marketing there is. It is said that consumers trust the words of their friends and family more than any marketing a company produces. ...more
Reputation Management
January 04, 1675•5 min read
Negative reviews can impact your business in a multitude of ways, both positive and negative. Positive reviews will make it more likely for customers to purchase from you, while negative reviews can m... ...more
Reputation Management
May 27, 1673•9 min read
Personas should give you a deep, intimate understanding of your customers. Personas, when appropriately used show you who they are, what they want, what their interests are, and their expectations. ...more
Reputation Management
January 24, 1672•7 min read